The Property Management Authority of SA (Pty) Ltd operates on a set of core values, which are the guiding principles of our organisation, in serving and interacting with our valued clients. These values are:
PropMan provides a range of services that takes the pain out of managing your property. It ranges from budgets, issuing levies, recommendation of maintenance contractors and administrative queries.
The scheme complies with all regulatory bodies, such as the Estate Agency Affairs Board (EAAB), the Debt Collectors Council of SA, National Association of Managing Agents (NAMA), the Protection of Personal Information Act (POPI Act), as well as the Companies Act and its regulations.
During the COVID-19 pandemic, PropMan was instrumental in setting the standard for Scheme Management entities, by meeting the requirement as set out by the South African Government. Business processes were set-up to the extent to facilitate a streamlined off-site safe working environment, where a professional service was still provided to clients.
General maintenance and repair is the sole responsibility of owners. However, for convenience, PropMan does have available a database of officially registered contractors. In the case of general maintenance and repair or emergency repair assistance, clients have access to this database of suppliers. They can directly contract with the various suppliers having peace of mind, knowing that they are dealing with reputable professionals.
Full administration of your scheme, which includes:
It is of the utmost importance for any Community Scheme to have a positive cash flow. PropMan ensures the timely collection of levies, management of late payments and accounts which have fallen in arrears, in line with the Debt Collectors Act. The organisation is registered Debt Collectors as defined in the Act. Once an arrears account has been handed over for debt collection, PropMan ensures direct access by the facilitating attorneys to speed up the process. All statutory requirements by the Property Act. is upheld.
Legislation prohibits the PropMan organisation and its portfolio managers in supplying clients with insurance advice. The company makes use of fully accredited brokers, who are qualified to make a needs assessment and provide recommendations and advice to clients.